Getting the card out: making psychometric spend work in the people budget

The case for pulling the card out of the drawer and buying it in ones and fives, not in six-figure enterprise contracts.

Written for: HR Directors, Heads of People, and anyone running the spend conversation with finance

The traditional way to buy psychometrics is the enterprise contract: six-figure commit, per-seat pricing, administrator certifications, integration roadmap. That model works for very large companies with very stable team structures. For everyone else — the 50-person start-up, the 250-person scale-up, the 900-person PE-backed group — it produces the wrong economics and the wrong behaviour.

What the enterprise deal gets wrong

Three things:

  1. Rationing. When each assessment seat has been negotiated and costed, it becomes a resource HR guards. Guarded resources do not get used. The L&D team has forty unused licences in December while the sales director has been wanting to run DISC on her team since July.
  2. Certification theatre. Many premium vendors require a multi-day administrator certification before anyone can debrief a report. This is defensible for DISC-administration-as-a-business, but inside a 300-person company it means one internal person becomes the bottleneck on every team conversation that could have been facilitated by a competent line manager with a good debrief guide.
  3. Lag. Contracts start quarterly; procurement adds another month; security review takes six weeks. By the time the first report is generated, the situation that made you want one has moved on.

The case for buying in ones and fives

The alternative — which is what we built Discotheque to be — is buying assessments the way you buy software credits: on a card, in small amounts, without a seat negotiation. A single assessment is £129. A team pack of 10 is £349. The HR Director pulls the card out, expenses it to the training line, and has a report the same day.

Some consequences of buying this way:

  • You buy more of them. Which, contrary to procurement instinct, is usually what you want. A company running assessments across 200 people this year is a company with a structured conversation about human dynamics; a company running them across 20 people is a company with an HR pet project.
  • You can experiment. A £129 assessment you run on one team to see if it changes anything is a radically different decision from a £15,000 deployment.
  • You can match the instrument to the situation. Different situations want different instruments. Buying the whole catalogue at a flat rate — rather than paying per-instrument — means the tool you use is the one that fits, not the one you have licences for.

What to spend £129 on

Good individual uses of a single assessment:

  • Your own DISC, before you commission one for anyone else.
  • A new senior hire in their first two weeks.
  • A coaching client who would benefit from having a framework on the table.
  • An internal candidate for a stretch role, as part of their development plan.

What to spend £1,290 on (a team pack of 10)

Good team uses:

  • The leadership team before the annual offsite.
  • A newly-formed project team at kick-off.
  • The first-line-manager cohort in a management development programme.
  • Two merging teams in the first 60 days of a functional integration.

What to spend £12,900 on (100 seats)

Good programmatic uses:

  • Every new hire in the coming year, as part of onboarding.
  • The whole of a 100-person function, ahead of a capability review.
  • A regular 18-month retake cadence for your top two leadership layers across a 50-person leadership population.

When the enterprise deal is still right

If you are running assessments across 2,000+ people a year with integrations into your HRIS, a learning platform, a succession tool, and an internal coaching marketplace — you probably do want an enterprise relationship. The wedge we are making is not against large companies with mature assessment operations; it is against the assumption that the enterprise model is the starting point.

Most HR Directors do not have a mature assessment operation. Most HR Directors have a set of specific, time-bound problems where a report would help. The right buying motion for that shape is a card, not a contract.

A quiet note on procurement

Corporate procurement will sometimes flag small, repeated card charges to a single vendor as a spend-control risk. Pre-empt it: have a one-page internal note ready explaining why assessment spend is being run this way rather than through an enterprise contract, and what the cost-per-outcome looks like compared to the alternative. The conversation tends to end there.

Buy your first assessment on a card

The full catalogue is fourteen instruments — pick the one that fits the situation you just finished reading about.

Buy your first assessment on a card More on the blog